Privacy policy

Privacy Policy

Effective Date: 01/08/2025

Fir Tree Technology Ltd respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.firtreetechnology.co.uk and purchase our goods.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you make a purchase or interact with us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party processors)

  • Account login details (if applicable)

B. Non-Personal Information

We may also collect non-identifiable information such as:

  • Browser type and version

  • Device type

  • IP address

  • Pages visited and time spent

  • Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your purchases or inquiries

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (with your consent)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Payment processors (e.g., Stripe, PayPal) for transaction processing

  • Shipping partners to deliver your orders

  • Marketing service providers, if you opt into promotional messages

  • Legal authorities, when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Correct inaccurate information

  • Delete your data

  • Opt-out of marketing emails (link included in all emails)

  • Withdraw consent at any time

To exercise your rights, please contact us at [your email address].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such websites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Fir Tree Technology Ltd
Email: support@firtreetechnology.co.uk
Address: Unit A4, Sturmer End Industrial Estate, Haverhill, Suffolk, CB9 7UU